The City of Copperas Cove has responded to questions from residents about a mailer they received that could be causing some confusion about their water service.

The City says that residents have been inquiring about a mailer from PW Labs, which states they will be conducting water tests for the residents of the community, and they further request that residents provide a completed form and water sample.

The mailers look like the ones attached in the photo below:

Copperas Cove officials want residents to know that these mailers are being distributed by a third-party business and are NOT associated with the City of Copperas Cove in any manner.

We want to ensure our residents that we have not contracted with, nor are we working with, this particular business. A specific line on the mailer does state “not affiliated with city water or county health departments.” -

Kevin A. Keller Public Information Officer City of Copperas Cove

Cove officials went on to add that while some companies recommend that drinking water needs to be tested by an outside source in order to sell unnecessary and expensive filtration systems, the City’s drinking water quality meets or exceeds all state and federal standards and regulations.

For more details on the City Of Copperas Cove's 2019 Water Quality Report, Click Here.