Before I decided to start living paycheck to paycheck on the radio, I was living paycheck to paycheck in the food service industry. One of the many things I learned during that time is to always repeat the order. This is something a Baker from Indiana learned the hard way.
When a customer asked him to print a picture of her daughter on the graduation cake, she said to put a cap on her head. The baker heard "cat". Why would you want a cat on your head? This is the first thought through my brain when I heard this, why was it not the bakers? He didn't ask, and now the Mom, Carol Gambrel, and Daughter, Laura Gabrel, are telling.
The Big Q Tip...if you hear something that don't make sense, ask them to repeat it. Imagine if the editors of Dr. Seuss's "Cat in a Hat" miss heard it as "Cat in a Rat". I imagine the story would have taken a little bit more darker turn. Also, if you run a bakery, you might want to offer a special on cat head cake, because I'm guessing there might be a run on them in the future.